User Research

User Research

Jared Spool on how to Design for Branding

Jared Spool discusses how UIE’s usability research has uncovered some fascinating truths about how people perceive brands on the internet. Their research shows that traditional branding techniques are not the most effective way to strengthen a brand on the internet. In fact, those tried-and-true methods can actually hurt your brand, if implemented poorly. You’ll find interesting tidbits of information like the fact that Nike got their swoosh logo for $ 35 in the presentation.

About Jared Spool

Jared Spool is Founding Principal of User Interface Engineering. He’s been working in the field of usability and design since 1978. He is also the conference chair and keynote speaker at the annual UI Conference and Web App Summit, is on the faculty of the Tufts University Gordon Institute, and manages to squeeze in a fair amount of writing time. He is author of the book, Web Usability: A Designer’s Guide.

Jan Chipchase- Nine trends shaping the future of social interactions


(length: 23 minutes)

Moderated by Bruno Giussani, this talk by Jan Chipchase where he details the nine trends he thinks will shape the future of social interactions. He identified these trends through extensive field work he and his team are conducting around the world. Jan’s work shows how the digital devices are creating new practices and usages by becoming smaller and smaller, opening up a new design space for the mobile industry.

Jan Chipchase is the Principal Researcher at Nokia Design and lives and works in Tokyo.

Videos from User Research Friday 2008

You can watch all the presentations videos from User Research Friday which took place in San Fran on November 7, 2008. Thanks bolt petersfor sharing almost all of the presentations with everybody.

Aviva Rosenstein, Ph.D: “Real Ethnography vs. Fake Ethnography”


(This video is 30 minutes long)

Steve Portigal: “Design and Research: Ships in the Night?”

Indi Young: “How Mental Models Helped Teams Do What They Dreamed” Part 1/2

Indi: Mental Models: Part 2/2

Dan Saffer: “How to Lie with Design Research” Part 1/2

Dan Saffer: “How to Lie with Design Research” Part 2/2

Dr. Kris Mihalic: “What Mobile Research Accomplishes, in 15 Minutes”