User Research and Design, Usability engineering, usability testing, User Centered Design, HCI, User Interface, UI, Human Computer Interaction, Usability in India
Rob Tanen begins to talk about how user researchers have historically lacked appropriate technology for studying how people use technology and the emergence of a variety of tools that can be applied to data gathering, analysis and sharing. He talks about the need for awareness and guidance in the selection and use of such research technologies.
Tanen goes on to talk about the basic characteristics of effective user research tools: documentation, measurement, efficiency and enhancement, data on current usage of various technologies for data gathering, analysis and presentation, demonstrations and tips on the latest technological tools for conducting user research, including high-speed digital video and pen computing and concept designs of future user research tools.
About Rob Tanen
Rob Tanen is Director of Research at Bresslergroup, a product design and development firm. Rob has over 15 years experience applying product/interface usability in the medical, industrial, commercial and consumer fields.
Rob is creator and editor of DesigningforHumans, the Industrial Designers Society of America (IDSA) blog focusing on events, methods and technology related to user research. Rob has a BA in Cognitive Science from Vassar College, and MA and PhD degrees in Human Factors/Experimental Psychology from the University of Cincinnati.
David Kelley, chairman of IDEO, says product design has become more about the user experience than about hardware. He shows a video of this new, broader approach, including footage from the Prada store in New York.
About David Kelly
David Kelly is the founder of IDEO. He helped design the first mouse, the Treo and the Leap chair. Kelley has also been teaching design at Stanford for more than 25 years and now leads the university’s design school there.
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In the Google TechTalks video from 2006, Jen Fitzpatrick talks about the art and science behind Google’s design process and share examples of how design, usability and engineering come together at Google to create great products.
About Jen Fitzpatrick
Jen Patricks is an Engineering Director at Google, who at least was then managing Google’s user experience team. A founding member of Google’s UI team, Jen has also led the UI design, testing and implementation of numerous features and changes to the Google.com site.
She joined Google in June 1999 as a software engineer and has also served as Engineering Director for Google Adwords and Google’s Internal Systems engineering group.
Jen is a graduate of Stanford University where she received a B.S. in Symbolic Systems and an M.S. in Computer Science.
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Jon Kolko talks on Design Synthesis, offering two sense making methods to translate research into meaningful insights.
The methods he talks about are Insight Combination, a method of building on established design patterns in order to create initial design ideas and Reframing, a method of shifting semantic perspective in order to see things in a new way.
Jon Kolko talks about Design Synthesis because he feels interaction design research activities produce an enormous quantity of raw data, and while this must be systematically and rigorously analyzed in order to extract meaning and insight, these methods of analysis are poorly documented and rarely taught. And because of the pragmatic time constraints associated with shipping products, there is often no time dedicated in a project to a practice of formal synthesis. As a result, raw design research data is inappropriately positioned as insight, and the value of research activities is marginalized– in fact, stakeholders may lose faith in the entire research practice, as they don’t see direct return on the investment of research activities.
About Jon Kolko
Jon Kolko is a Senior Design Analyst at frog design in Austin, Texas. His professional work deals with the manipulation of complicated business and technological constraints in order to best solve the problems of Fortune 500 clients. The work spans the boundaries of Information Architecture, Interaction Design, and Usability Engineering; the common underlying theme of these problems and projects is the creation of a solution that is useful, usable, and desirable.
Kolko is the author of the text Thoughts on Interaction Design; he is also the 2008-2011 Editor-in-Chief of Interactions Magazine, published by the ACM.
Jared Spool discusses how UIE’s usability research has uncovered some fascinating truths about how people perceive brands on the internet. Their research shows that traditional branding techniques are not the most effective way to strengthen a brand on the internet. In fact, those tried-and-true methods can actually hurt your brand, if implemented poorly. You’ll find interesting tidbits of information like the fact that Nike got their swoosh logo for $ 35 in the presentation.
About Jared Spool
Jared Spool is Founding Principal of User Interface Engineering. He’s been working in the field of usability and design since 1978. He is also the conference chair and keynote speaker at the annual UI Conference and Web App Summit, is on the faculty of the Tufts University Gordon Institute, and manages to squeeze in a fair amount of writing time. He is author of the book, Web Usability: A Designer’s Guide.
Moderated by Bruno Giussani, this talk by Jan Chipchase where he details the nine trends he thinks will shape the future of social interactions. He identified these trends through extensive field work he and his team are conducting around the world. Jan’s work shows how the digital devices are creating new practices and usages by becoming smaller and smaller, opening up a new design space for the mobile industry.
Jan Chipchase is the Principal Researcher at Nokia Design and lives and works in Tokyo.
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You can watch all the presentations videos from User Research Friday which took place in San Fran on November 7, 2008. Thanks bolt petersfor sharing almost all of the presentations with everybody.
Aviva Rosenstein, Ph.D: “Real Ethnography vs. Fake Ethnography”
(This video is 30 minutes long)
Steve Portigal: “Design and Research: Ships in the Night?”
Indi Young: “How Mental Models Helped Teams Do What They Dreamed” Part 1/2
Indi: Mental Models: Part 2/2
Dan Saffer: “How to Lie with Design Research” Part 1/2
Dan Saffer: “How to Lie with Design Research” Part 2/2
Dr. Kris Mihalic: “What Mobile Research Accomplishes, in 15 Minutes”
Thank you bolt peters for making capturing these videos
