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The User Experience (UX) Process

Stage 4- Definition

The user experience or UX process by Abhay Rautela of Cone Trees- User research and design

Activities

  1. Card sorting
  2. Reverse card sorting
  3. Site mapping
  4. Scenarios of use or Use cases

Deliverables

  1. Information architecture report
    1. Information architecture
      1. Site map
      2. Metadata collections & controlled vocabularies
Primary UX activities UX roles Collaborators Deliverables
Affinity diagramming User researcher   Images of affinity diagramming wall artefacts can be used as necessary in main sections or appendix of the report
Brainstorming User researcher, Information architect, Interaction designer, Usability analyst, Content strategist Data architect, Business analyst
Card sorting User researcher, Information architec   High level site map can be included in the Research report
Reverse card sorting User researcher, Information architec   High level site map can be included in the Research report
Concept modelling User researcher, Information architect, Interaction designer, Usability analyst, Content strategist Data architect, Business analyst Concept models can be included in the research report
Wizard of Oz User researcher, Information architect, Interaction designer, Usability analyst, Content strategist   Video of wizard of oz demonstration
Research report preparation User researcher   Research report
Secondary UX activities UX roles Collaborators Deliverables
Attending meetings: Internal project meetings, task level meetings, business lead update meetings, steering committee meetings User researcher    
Noting down UX lessons learned User researcher, Information architect, Interaction designer, Usability analyst, Content strategist Project team members UX lessons learned document (draft, may or may not necessarily for sharing at this stage)
Collaborate on Business requirements document preparation User researcher   Business requirements document

Stage 1: Planning
Stage 2: Research
Stage 3: Analysis & synthesis
Stage 5: Design
Stage 6: Validation