Alan Siegel talks of how tax forms, credit agreements and understanding healthcare legislation can be so difficult to understand. He calls for a simple, sensible redesign, and plain English, to make legal paperwork intelligible to the rest of us. Simple language, as I have written about earlier, is something that needs to be used in such documents, if we want them to be easily and quickly understood by its readers.
About Alan Siegel
Siegel is the founder and chairman of brand consultancy Siegel+Gale, and is one of the leading authorities on business communication, and has spent decades trying to bring clarity to complex documents such as insurance policies, bank loans, mutual fund agreements and government communications.