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Fixing the cicerouiwndframe shutdown issue

If you’re getting the message, “Cicerouiwndframe not responding” when shutting down you’re machine do this.

  1. Go to Control Panel.
  2. Click Add/ Remove programs
  3. Choose Microsoft Office 2003 (that’s what I have so I know it works for 2003 but might work for other version as well. Not sure though. )
  4. Click ‘Change’
  5. Click the ‘Add or Remove Features’ radio button and then the ‘Next’ button from the setup dialog box. The other applications above it were selected by default in my case, I guess you can select them as well. Then click the ‘Next’ button.
  6. Select the checkbox, ‘Choose advanced customization of options’.
  7. Expand ‘Office Shared Features’ by clicking the ‘+’ button.
  8. Expand ‘Alternative User Input’ by clicking the ‘+’ button.
  9. Click on the (disclosure) triangle for ‘Speech’ and then click ‘Not Available’ . Do the same thing for ‘Handwriting’
  10. Now click the ‘Update’ button below.
  11. You’re done.

  • Bill

    Here we are, almost 5 years later, and this worked like a charm. (OfficeXP)

    Had been annoying me forever, and finally caved in and did a Google search and this page was the first on the list.

    (FYI, on point #9 you list ‘Speech’ twice, in OfficeXP the other option is ‘Handwriting’)

  • I’ glad it still works for everyone. Thanks for pointing out the typo which I’ve just fixed.